Public upload links
For evidence a client can provide without signing in, share a public support documents link. The client opens it and uploads directly — no account or login required.
When to use this
Reach for a public link when you need a one-off piece of evidence from someone who doesn’t have (or shouldn’t need) portal access — a quick supporting document rather than an ongoing back-and-forth, which is better handled through document requests.
Next
- Testing and matching evidence — where uploaded evidence gets matched against client data.
Last updated on