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ProTasksOverview

Tasks workspace overview

The Tasks workspace is the firm-wide view of every task across every engagement. Each individual engagement shows its own task list inside the engagement detail. The Tasks workspace is the inbox for “what do I need to ship today?” — pulled across all clients, all engagements, all stages.

When to use it

Use the Tasks workspace when…Use the engagement task list when…
”What do I have to do right now?""What’s left in this 1040?”
Cross-client triageStage-level execution
Bulk reassign or re-prioritizeOne-at-a-time completion
”Filter by Urgent across my book""Filter inside one engagement”

Both surfaces show the same tasks. Edits in one show up in the other.

Opening the workspace

There are three ways in:

  • Command palette — press Cmd K (or Ctrl K), type “Tasks”, and press Enter.
  • Keyboard shortcut — press g then t (Go to Tasks).
  • Sidebar — Tasks isn’t pinned to the main sidebar by default; it’s a power-user view layered on top of Engagements.

What you’ll see

┌──────────────────────────────────────────────────────────┐ │ My Today · [Updated] [List] [Board] [+ Save as] │ │ ─────────────────────────────────────────────────────── │ │ Filters: Priority · Type · Waiting on · Assignee · Status│ │ Group: Due date Sort: Priority ↓ Show completed: off │ │ ─────────────────────────────────────────────────────── │ │ Progress: 3 of 12 complete │ │ ─────────────────────────────────────────────────────── │ │ Overdue (2) │ │ ☐ Collect • W-2 from John Today │ │ ☐ Review • Draft 1040 — Smith Yesterday │ │ Today (5) │ │ ☐ Prepare • 1120S for Acme LLC EOD │ │ ☐ File • E-file 1040 — Garcia EOD │ │ ... │ └──────────────────────────────────────────────────────────┘

From top to bottom: the view chrome (view name, layout toggle, save controls) → filters and grouping → a progress summary → the task list or board.

[Screenshot: Tasks workspace with My Today view]

The 13 task types

Tasks are categorized by what they actually are — not who does them.

TypeWhat it means
CollectGet something from the client or external party — W-2, bank statement, K-1
PrepareBuild something — draft a return, write a memo
ReviewSomeone else’s work needs your sign-off
ApproveOwner or partner approval gate
FileSubmit to the IRS or state — e-file, paper file
Follow upChase a payment, signature, or response
AdminInternal paperwork — set up Vault, update intake, configure a pipeline
CommunicateSend a message or schedule a call
BookkeepingCategorize, reconcile — accounting-engagement specific
FieldworkAudit and assurance — on-site or substantive procedures
PlanningTax planning, projections, scenarios
MeetingClient or internal meeting
ResearchLook up a code section, regulation, or recent guidance

The type drives the card’s badge color and the filter set. It’s also how Assure Pro generates tasks from stage templates.

The 5 statuses

StatusWhat it means
To doNot started, ready to begin
In progressSomeone is actively working on it
CompletedDone — shows a green checkmark
CancelledWon’t be done — shows a gray X
Not applicableThe task doesn’t apply to this engagement (for example, an LLC-only step on a Schedule C)

Cancelled and Not applicable both close the task without counting it as “done.” They live under separate filters so you can audit later.

The 5 waiting-on states

A task can be active but blocked — you can’t make progress because you’re waiting on someone or something:

Waiting onWhat it means
Not blockedDefault — you can act on it now
ClientNeed something from the client (W-2, signature, info)
IRSWaiting on a transcript, refund, or notice response
Third partyWaiting on a bank, employer, custodian, or other firm
InternalWaiting on a teammate — reviewer hasn’t reviewed yet, for example

This is separate from status — a task can be “In progress” and “Waiting on Client” at the same time (you started, but you can’t finish without their input).

The Waiting on filter is great for daily triage: “show me everything that’s not blocked so I can ignore the rest.”

Priority

Four levels:

PriorityWhen to use
UrgentDrop everything — billable client emergency
HighToday or this week, important
MediumNormal — the default for most tasks
LowBackground, not season-critical

Urgent and High both show a red dot on the card. Medium and Low don’t show a dot unless you turn on “Show priority” in display properties.

Required vs optional

Tasks can be marked Required. Required tasks gate stage progress in strict gate mode — you can’t advance the engagement until every required task is done. Optional tasks ride along but don’t block.

A REQ badge shows on required cards when the Required display property is on.

Two layouts — list and board

The layout toggle in the top-right switches between two views.

List

A vertical list grouped by your group-by. Each row is a single line with:

  • A checkbox (for bulk selection).
  • A complete circle (click to mark done).
  • A type badge (a single-letter chip).
  • The task name (struck through when complete).
  • Right-side metadata: client name, due date, assignee avatar, priority dot.

Great for triage — see 30 tasks at once.

Board

A board-style horizontal layout, with each group as a column. Click a card to open the detail panel. Cards aren’t drag-and-drop today — moving between columns happens through the detail panel.

Great for “all tasks waiting on the client” or “tasks by stage” visualization.

Saved views

A view is a saved bundle of layout, group, sort, filters, and visible properties. The workspace ships with one default:

My Today

  • Layout: List
  • Group: Due date
  • Sort: Priority descending
  • Filters: Due date is Overdue or Today; Status isn’t Completed or Cancelled
  • Scope: My tasks (where you’re the assignee)
  • Properties shown: Type, Client, Priority dot, Assignee, Due date

This is the firm-wide default — every team member starts here.

You can save your own views — see Views, filters & grouping.

Progress summary

A thin bar above the list shows “N of M complete” — a quick health check for your active view. It updates live as you mark things done.

Common patterns

”Show me only what I need to do today”

The default My Today view does this. If you’ve drifted from it, click the view dropdown → My Today → and you’re back.

”What’s blocking my engagements?”

Group by Waiting on, filter Status = “To do” or “In progress”. The Client, IRS, and Third party buckets are your nudge list.

”How many tasks does my firm have left this season?”

Switch to the All scope. Filter Due date = “This week” and “Next week”. Group by Assignee. The progress bar tells you how loaded each person is.

”Reassign tasks from a departing teammate”

Filter Assignee = the departing user. Select all (shift-click first and last, or the header checkbox). Bulk actions bar → Reassign → pick the new owner.

See Creating tasks & bulk actions.

What’s not in the workspace yet

  • Time-tracking integration — you can log time on a task, but the workspace doesn’t show running timers (those live in Billing → Time).
  • Drag-and-drop reordering — board cards aren’t drag-sortable today.
  • Subtasks — tasks are flat. No parent and child.
  • Recurring tasks — tasks don’t auto-recreate today. For recurring work, recurring engagements generate new task sets each period (see Engagements).

Permissions

ActionRequired
Open the workspaceView tasks
Mark completeEdit tasks
Create a taskCreate tasks
Delete a taskDelete tasks
Save a firm-wide viewAdmin or Owner
Save a personal viewView tasks

Non-admins see only their own tasks. Admins and owners see every task in the firm.

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