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ProEngagements & workflowThe engagement detail page

The engagement detail page

The detail page is where you work the engagement — review tasks, leave comments, see what’s blocking it, jump to its documents.

Two ways to open it:

  • Click a card in the workflow kanban, table, or calendar view → opens the full detail page.
  • Press Space on a focused card → opens the engagement drawer, a slide-out panel with the same sections in a narrower view. Quicker for rapid review.

Reading the header

ElementWhat it shows / does
Client nameClick to jump to the client detail page.
Engagement typeRead-only badge. Use More menu → Change engagement type to change.
Tax year / periodThe period this engagement covers.
Status pillActive, On hold, Completed, Cancelled, or Archived. Click to change.
Priority pillLow, Medium, High, or Urgent. Click to change.
Stage breadcrumbCurrent stage on the pipeline. Click to move to another stage.
Due date pillColor-coded (red if 7 days or less, orange if 14 days or less). Click to change.
Extension toggleFor tax engagements — flips between regular and extended deadline.
Preparer / Reviewer / Partner avatarsThe assignees. Click to reassign.
Quick actions menuThe most-used per-engagement actions: Send intake, Send engagement letter, Send invoice, Add task, Add blocker, Add comment.
More menu (three-dot)Less-frequent actions: Change pipeline, Change engagement type, Archive engagement, Cancel engagement, Export activity.

[Screenshot: Engagement detail header]

Working through the sections

The detail page (and the drawer) shows the engagement across these sections, in order. Each section is collapsible.

Details

  • Description (optional free-text)
  • Internal notes (firm-only)
  • Tax year / period
  • Pipeline name (with Change pipeline button)
  • Engagement type (with Change button, gated by warning)
  • Custom fields (any firm-defined fields for engagements)

Edit inline. Saves when you click away.

Tasks

The full task list for this engagement. See Tasks for the full reference.

What you see here:

  • All tasks for the engagement, grouped by stage.
  • Status, type, assignee, and due date per task.
  • Filter strip at the top: by assignee, status, type, completed-or-not.
  • + Add task button.
  • Bulk task actions (select rows → bulk update status or reassign).
  • Drag-and-drop reordering within a stage.

Comments

A threaded discussion for the engagement — firm-internal only (clients can’t see). Use this for:

  • “Marcus — see my note on the K-1 reclassification on line 14.”
  • “Confirmed with client over the phone, they want to skip the QBI deduction this year.”
  • “Holding for IRS letter from Mar 12.”

@-mention firm users by typing @name. Mentioned users get a notification.

Documents

Documents tied to this engagement. Assure Pro auto-links documents in two cases:

  1. The document was uploaded as part of this engagement’s intake (it lands in the engagement’s subfolder of the client document tree).
  2. The document was manually linked via the + Link existing documents action (which moves it to the engagement’s subfolder).

The section shows:

  • Folder tree on the left.
  • Document list on the right (with type, filename, uploader, AI confidence, date).
  • + Upload (top-right) opens the upload picker. New uploads from here are auto-linked to the engagement.

Click any document to open the document drawer (full preview, metadata, extracted fields).

Activity

The auto-logged timeline. Every notable event:

  • Stage changes (with from → to, who, why).
  • Tasks completed.
  • Document uploads.
  • Intake sent or opened.
  • Reminders sent.
  • Assignee changes.
  • Messages sent or received.

Filterable by event type. Useful for retrospectives and audit trails.

Team

The engagement’s assignees:

  • Preparer — required for most tax engagements.
  • Reviewer — required for engagements going through a strict review stage.
  • Partner — optional senior responsible.
  • Additional team members — anyone else with view-only or watch access.

Click any role to change the assignee. Adding additional team members gives them notifications without making them responsible.

Blockers

Active and resolved blockers. See Blockers for the five types and how to manage them.

The section shows:

  • Active blockers at the top, with what’s blocked and how to resolve.
  • Resolved blockers below in a “History” group.
  • + Add blocker to manually add.

Using the drawer view

Space on a focused card on the kanban or table view opens the engagement drawer. It’s the same sections as the detail page, in a narrower right-side panel.

When to use the drawer vs the full detail page:

DrawerFull detail page
Quick check while reviewing many engagementsDeep work on one engagement
Don’t want to lose the kanban contextNeed the full task list or document tree visible
Just adding a comment or completing a taskEditing the pipeline or running multi-step changes

Drawer state persists across card switches — j/k navigates between cards with the drawer staying open on each.

Keyboard shortcuts

KeyAction
cAdd comment
tAdd task
bAdd blocker
sOpen stage picker
rReassign preparer
]Move to next stage
[Move to previous stage
?Show all shortcuts

Permissions

ActionRequired permission
View engagementView engagements (or be assigned)
Edit (status, priority, due date, assignments)Edit engagements
Move stageEdit engagements (subject to gate rules)
Override gateOverride stage gates
Change engagement typeEdit engagements and Change engagement type
ArchiveEdit engagements (owner or admin only by default)
Add commentView engagements (anyone with view access)
Add blockerEdit engagements

Next

  • Tasks — the task list section in depth.
  • Blockers — the blockers section in depth.
  • Pipeline views — where you open the detail page from.
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