The engagement detail page
The detail page is where you work the engagement — review tasks, leave comments, see what’s blocking it, jump to its documents.
Two ways to open it:
- Click a card in the workflow kanban, table, or calendar view → opens the full detail page.
- Press
Spaceon a focused card → opens the engagement drawer, a slide-out panel with the same sections in a narrower view. Quicker for rapid review.
Reading the header
| Element | What it shows / does |
|---|---|
| Client name | Click to jump to the client detail page. |
| Engagement type | Read-only badge. Use More menu → Change engagement type to change. |
| Tax year / period | The period this engagement covers. |
| Status pill | Active, On hold, Completed, Cancelled, or Archived. Click to change. |
| Priority pill | Low, Medium, High, or Urgent. Click to change. |
| Stage breadcrumb | Current stage on the pipeline. Click to move to another stage. |
| Due date pill | Color-coded (red if 7 days or less, orange if 14 days or less). Click to change. |
| Extension toggle | For tax engagements — flips between regular and extended deadline. |
| Preparer / Reviewer / Partner avatars | The assignees. Click to reassign. |
| Quick actions menu | The most-used per-engagement actions: Send intake, Send engagement letter, Send invoice, Add task, Add blocker, Add comment. |
| More menu (three-dot) | Less-frequent actions: Change pipeline, Change engagement type, Archive engagement, Cancel engagement, Export activity. |
[Screenshot: Engagement detail header]
Working through the sections
The detail page (and the drawer) shows the engagement across these sections, in order. Each section is collapsible.
Details
- Description (optional free-text)
- Internal notes (firm-only)
- Tax year / period
- Pipeline name (with Change pipeline button)
- Engagement type (with Change button, gated by warning)
- Custom fields (any firm-defined fields for engagements)
Edit inline. Saves when you click away.
Tasks
The full task list for this engagement. See Tasks for the full reference.
What you see here:
- All tasks for the engagement, grouped by stage.
- Status, type, assignee, and due date per task.
- Filter strip at the top: by assignee, status, type, completed-or-not.
- + Add task button.
- Bulk task actions (select rows → bulk update status or reassign).
- Drag-and-drop reordering within a stage.
Comments
A threaded discussion for the engagement — firm-internal only (clients can’t see). Use this for:
- “Marcus — see my note on the K-1 reclassification on line 14.”
- “Confirmed with client over the phone, they want to skip the QBI deduction this year.”
- “Holding for IRS letter from Mar 12.”
@-mention firm users by typing @name. Mentioned users get a notification.
Documents
Documents tied to this engagement. Assure Pro auto-links documents in two cases:
- The document was uploaded as part of this engagement’s intake (it lands in the engagement’s subfolder of the client document tree).
- The document was manually linked via the + Link existing documents action (which moves it to the engagement’s subfolder).
The section shows:
- Folder tree on the left.
- Document list on the right (with type, filename, uploader, AI confidence, date).
- + Upload (top-right) opens the upload picker. New uploads from here are auto-linked to the engagement.
Click any document to open the document drawer (full preview, metadata, extracted fields).
Activity
The auto-logged timeline. Every notable event:
- Stage changes (with from → to, who, why).
- Tasks completed.
- Document uploads.
- Intake sent or opened.
- Reminders sent.
- Assignee changes.
- Messages sent or received.
Filterable by event type. Useful for retrospectives and audit trails.
Team
The engagement’s assignees:
- Preparer — required for most tax engagements.
- Reviewer — required for engagements going through a strict review stage.
- Partner — optional senior responsible.
- Additional team members — anyone else with view-only or watch access.
Click any role to change the assignee. Adding additional team members gives them notifications without making them responsible.
Blockers
Active and resolved blockers. See Blockers for the five types and how to manage them.
The section shows:
- Active blockers at the top, with what’s blocked and how to resolve.
- Resolved blockers below in a “History” group.
- + Add blocker to manually add.
Using the drawer view
Space on a focused card on the kanban or table view opens the engagement drawer. It’s the same sections as the detail page, in a narrower right-side panel.
When to use the drawer vs the full detail page:
| Drawer | Full detail page |
|---|---|
| Quick check while reviewing many engagements | Deep work on one engagement |
| Don’t want to lose the kanban context | Need the full task list or document tree visible |
| Just adding a comment or completing a task | Editing the pipeline or running multi-step changes |
Drawer state persists across card switches — j/k navigates between cards with the drawer staying open on each.
Keyboard shortcuts
| Key | Action |
|---|---|
c | Add comment |
t | Add task |
b | Add blocker |
s | Open stage picker |
r | Reassign preparer |
] | Move to next stage |
[ | Move to previous stage |
? | Show all shortcuts |
Permissions
| Action | Required permission |
|---|---|
| View engagement | View engagements (or be assigned) |
| Edit (status, priority, due date, assignments) | Edit engagements |
| Move stage | Edit engagements (subject to gate rules) |
| Override gate | Override stage gates |
| Change engagement type | Edit engagements and Change engagement type |
| Archive | Edit engagements (owner or admin only by default) |
| Add comment | View engagements (anyone with view access) |
| Add blocker | Edit engagements |
Next
- Tasks — the task list section in depth.
- Blockers — the blockers section in depth.
- Pipeline views — where you open the detail page from.